Midtown Hotel is located in Surabaya Central Business District, a 5-minute walk from Tunjungan Plaza and Ranch Market. It offers a 24-hour front desk and free WiFi throughout the hotel.

Midtown Hotel Surabaya is 2 km away from Plaza Surabaya, 2.9 km from Grand City Mall and 3.1 km from both Gubeng and Pasar Turi train stations. Surabaya Zoo and Wonokromo Station are a 10-minute drive away, while Juanda Airport is a 45-minute drive from the property.

Modern rooms are air-conditioned and come with a flat-screen TV, personal safe and tea/coffee-making facilities. Free toiletries are provided.

The hotel has a business centre and concierge desk for convenience. Laundry and ironing services are available. Airport shuttle service is offered at a charge.

Guests can enjoy a selection of Western and Indonesian dishes in The Town Hall Restaurant.