Set in New Lambton, within 1.3 km of Newcastle International Hockey Centre and 1.7 km of Energy Australia Stadium, General Roberts Hotel offers accommodation with a restaurant and a bar, and free WiFi throughout the property. The property is around 2.9 km from Newcastle Showground, 3.1 km from Newcastle Entertainment Centre and 6 km from University of Newcastle. Newcastle City Library is 2.4 km from the hotel and Hunter Medical Research Institute is 3.2 km away.

At the hotel the rooms are equipped with bed linen and towels.

Wests Convention Centre is 300 m from General Roberts Hotel, while Newcastle International Sports Centre is 1.3 km from the property. The nearest airport is Newcastle Airport, 24 km from the accommodation.